This page provides answers to common questions about the PersonalFormula platform, member services, privacy practices, and wellness resources.
PersonalFormula is a wellness education and support platform designed to help individuals better understand lifestyle, nutrition, and wellness factors that may influence overall health and wellbeing.
Members use the platform to explore wellness insights, review scan reports, access frequency audio resources, and organize personal wellness information.
No. Individuals using PersonalFormula are considered Members, not patients.
PersonalFormula is not a medical clinic or healthcare provider. The platform does not provide medical diagnosis or treatment.
Some members may be referred to PersonalFormula by their physicians or healthcare professionals. PersonalFormula encourages members to share wellness information with their healthcare providers when appropriate so that members and their physicians can work together toward improved wellness.
PersonalFormula was designed with a privacy-first architecture.
Wherever possible, information entered by members is stored locally on the member's device rather than on centralized servers. This helps members retain control of their personal information.
Members may store wellness notes, audio files, scan reports, and other information directly on their own devices. When information is stored locally, PersonalFormula does not have access to that data.
Members are responsible for maintaining the security of their personal devices and passwords.
No. PersonalFormula reports are informational wellness insights designed to help members explore patterns and factors that may influence wellbeing.
Reports generated through software tools or artificial intelligence systems are provided for educational purposes only and should not be interpreted as medical diagnoses or medical advice.
Members should consult licensed healthcare professionals for medical evaluation, diagnosis, and treatment decisions.
PersonalFormula may provide members with audio files that use sound frequencies designed to support relaxation, focus, or general wellness exploration.
These programs are provided as wellness resources and are not intended to diagnose, treat, cure, or prevent medical conditions.
Members should consult healthcare professionals regarding any medical concerns or treatment decisions.
No. PersonalFormula tools are designed to complement—not replace—the guidance of licensed healthcare professionals.
Members are encouraged to work with their physicians or other qualified medical professionals when evaluating wellness information obtained through the platform.
Supplements or wellness products that may be referenced within PersonalFormula resources are intended to support general wellness.
They are not intended to diagnose, treat, cure, or prevent disease. Members should consult healthcare professionals before making decisions regarding supplements or nutritional programs.
The PersonalFormula directory provides information about wellness providers, integrative clinics, and related services that members may choose to explore.
Listings are provided for informational purposes. PersonalFormula does not control or guarantee the services offered by third-party providers.
If member information is stored locally on your device, PersonalFormula may not have access to that information and may not be able to recover it if it is lost or deleted.
Members are encouraged to maintain appropriate backups when storing important information on their personal devices.
PersonalFormula provides wellness education and informational tools. PersonalFormula services are not evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.
If you have questions about your PersonalFormula account or platform features, please contact support through the resources available on the PersonalFormula website. To contact us call 800.430.6322, or for TEXT Support 802.430.6322, or email support Team@PersonalFormula.com